CHRISTUS Physician Group (CPG) is a dba for C.H. Wilkinson Physician Network, formed in 1993 as a Texas 501(c)(3) (not-for-profit) corporation. We are a faith-based physician employment and practice management organization employing over 90 physicians and other healthcare providers in family practice, internal medicine, pediatrics, obstetrics/gynecology and other specialties. We operate more than 40 medical clinics throughout Louisiana and Texas and provide staffing for several hospital based programs.
CPG is a wholly-owned subsidiary of CHRISTUS Health, with a deep-rooted mission of extending the healing ministry of Jesus Christ. CPG focuses on delivering excellent healthcare in a service-focused, compassionate environment. As a part of CHRISTUS Health, a multi-state, not-for-profit healthcare system, we possess important alliances and the necessary financial strength to succeed in today's dynamic healthcare delivery marketplace. Our strength also comes from a deeply-entrenched management philosophy unique to CPG, one which works on a platform of respect for physician leadership and genuine partnership, a combination requiring integrity and open communication every step of the way. We encourage our Associates, physicians and other healthcare providers to take an active role in addressing the issues which affect patient care in today's complicated healthcare market.
Our clinics accept a variety of health plans, which vary from clinic to clinic. We encourage you to select a physician or other healthcare provider and then call the office for more details on current health plan information, operating hours, and services offered.
We're Committed to Excellence
Our four directions to Excellence are: Clinical Quality, ServiceQuality, Community Value and Business Literacy.
We recognize the importance and value our patients place on clinical quality and we have established goals to ensure our patients receive excellent care.
We believe there is a strong connection between the satisfaction of our patients, Associates, physicians and other healthcare providers. Therefore, we have established goals to ensure we provide excellent service to all of these groups and regularly assess and trend our patient, Associate and provider satisfaction ratings. We stand behind our "Service Guarantee" - a commitment to provide each patient with courteous, prompt, and compassionate care; show concern for special needs and privacy; and remain open and honest in communication about their treatment.
CHRISTUS Physician Group recognizes the importance of assisting those in need within the communities we serve, and therefore reflects our Social Accountability in relationship to Charity Care by giving back to our communities. We operate clinics for the underserved and sponsor activities throughout the year benefiting organizations such as the Susan G. Komen Foundation, Muscular Dystrophy Association and American Heart Association. We also sponsor school supply drives and Christmas toy drives for the children in our communities. We have established goals in volunteer hours for our Associates and providers and in raising donations for worthy causes.
We focus on our clinics' operating performance and adherence to budgets, as well as administrative expenses and overhead. In addition, we monitor denials from our payors to ensure we are minimizing denials as a percent of revenue.